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Customer Service Internship

Pacific Resources

Job Description

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer time frames
Direct requests and unresolved issues to the designated resource
Manage customers' accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports

Candidate Description

Interpersonal skills
communication skills - verbal and written listening skills
problem analysis and problem-solving
Attention to detail and accuracy data collection and ordering
Customer service orientation adaptability initiative

Qualification & Requirements

  • Qualification: Bachelors Degree

  • Posted On: Mar 27, 2018

  • Expires On: Jun 28, 2018


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Pacific Resources
  • Pacific Resources

  • 4 Posted Openings
  • Registered since 2018-03-27

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